5/10 for me.
The queues for turnstiles 9-12 were ridiculous prior to kick off. We were in the family stand with two young kids, and it was no fun waiting for a good 20 minutes to get in. We were lucky to make kick off in the end.
Likewise the club shop was utter chaos. The queue for the tills stretched right the way through the centre of the shop which meant it was impossible to cut across and see the other half of the shop without budging past people in the queue. Again, with a party of four this was a bit of a nightmare.
Finally - and my biggest gripe of the day - why do Argyle let groups of fans into the family enclosure without kids? We had a drunken oaf in front of us effing and blinding for the entire game and there were kids in front, behind and to the side of him. With two kids aged 5 and 7 this was far from ideal for us, and I exchanged looks with several anguished parents when this buffoon repeatedly stood up shouting and swearing the whole time.
I don't hope for, nor expect, a completely sterile kid-friendly atmosphere but surely it makes sense to limit the number of people in this section without children to try to negate this a little? There were plenty of other seats available in blocks not intended for children.