Just back from work and read the thread.
I understand why members are interested in the renewal rate, I would have been exactly the same and 142 seems a small take up when 600 are due however I must reiterate what Richard has told you.
We have experienced major problems with the in touch system and members receiving e mails, for that reason a decision was made to attempt 2 emails reminders (some have got through although a minority) giving time for people to pick up their mail. After this time, any that haven't renewed will have a letter with a renewal form. Due to the problems with the system and the fact that members are unaware that their membership is due we will not count them as lapsed until approx 1-2 weeks after the letter.
Please remember this is the first renewals for this Trust and the system that we have in place was untried and it is now obvious that it isn't fit for purpose. The membership team is up against it and have me onto them regularly for updates so frustration has set in.
We are expecting a drop off but until those letters have gone out we won't have a true picture so can I ask for a little patience and I promise that once we have firmer figures I will post them here and on ATD whatever they are (No cover up).
In closing please do not wait for others to re-new take the bull by the horns, dip into your pockets and fill the form in. As JP rightly put, the GASB will only be there for as long as the club and whoever the owner is wants it there.
If this Trust was to die due to apathy I would doubt very much in the ability to once more set a Trust up and fight to save the club if we ever face possible extinction again.
Woz
I understand why members are interested in the renewal rate, I would have been exactly the same and 142 seems a small take up when 600 are due however I must reiterate what Richard has told you.
We have experienced major problems with the in touch system and members receiving e mails, for that reason a decision was made to attempt 2 emails reminders (some have got through although a minority) giving time for people to pick up their mail. After this time, any that haven't renewed will have a letter with a renewal form. Due to the problems with the system and the fact that members are unaware that their membership is due we will not count them as lapsed until approx 1-2 weeks after the letter.
Please remember this is the first renewals for this Trust and the system that we have in place was untried and it is now obvious that it isn't fit for purpose. The membership team is up against it and have me onto them regularly for updates so frustration has set in.
We are expecting a drop off but until those letters have gone out we won't have a true picture so can I ask for a little patience and I promise that once we have firmer figures I will post them here and on ATD whatever they are (No cover up).
In closing please do not wait for others to re-new take the bull by the horns, dip into your pockets and fill the form in. As JP rightly put, the GASB will only be there for as long as the club and whoever the owner is wants it there.
If this Trust was to die due to apathy I would doubt very much in the ability to once more set a Trust up and fight to save the club if we ever face possible extinction again.
Woz