This whole situation is puzzling, and not one that the club has handled well in my opinion. The statement implies that these extra security checks were a surprise to Argyle, requiring the club's "investigation" to establish what was going on.
A relatively small customer-relations issue like this needs owning by the club, on the front foot with clear communication with the fan base.
That hasn't happened here. The statement raises more questions than it answers and leads to speculation, gossip and legitimate complaints on social media and elsewhere, almost all of which could have been avoided by the club.
My guess is that it was little more than a training exercise for the new stewards, making use of the small crowds at the pre-season friendlies. But who knows?
A relatively small customer-relations issue like this needs owning by the club, on the front foot with clear communication with the fan base.
That hasn't happened here. The statement raises more questions than it answers and leads to speculation, gossip and legitimate complaints on social media and elsewhere, almost all of which could have been avoided by the club.
My guess is that it was little more than a training exercise for the new stewards, making use of the small crowds at the pre-season friendlies. But who knows?