So my mum, sister and neice flew out to Rome on Tuesday for a cruise. They got taken out of the ESS queue and sent through the passport control manned booths due to mum having a walking stick and neice having a sunflower lanyard.
The rest of the plane people still had to go through the ESS process. Some others on the cruise as well said it took just over an hour or waiting.
So not too bad but still longer then normal.